If something you wanted is already booked, we will do our best to find you a suitable back up!
Do keep in mind that we are closed on Saturdays and Sundays for rental pick up or return.
This is designed to cover light wear and tear while the rentals are in your possession. This would include light food & beverage stains, wax in the candle holders, writing on the chalkboards, etc.
This does not cover damages outside of what we would consider regular use. For example: high heel damage on couches, bodily fluids, broken furniture, lost items, etc.
Charges made above the 10% will be up to the sole discretion of Bespoke Decor. For items considered damaged, you will be charged the purchase item of the piece.
The following percentage will be charged:
4-10 days late – 33% of the total rental will be charged per day
11-30 days late – 20% of the total rental will be charged per day
30+ days late – 8% of the total rental will be charged per day
We ask for as much notice as possible if you think you will return items late.
Night rates for labour and delivery are in effect after 10pm.
For stat holidays, there is a 25% increase in our labour and delivery fees. This fee will be in effect for each day over the entire 4 day duration of the holiday weekend (not just the proper stat day).
If you book within the month of your rental date, the entire amount will be due up front.
Film clients are exempt from the required deposit.
Large changes can be made up to 1 month prior, and smaller changes will be accommodated up until 7 days before your rental.
We are also open to ordering in items for you (as long as the timeline permits).
You may cancel your Order by providing written notice at least thirty (30) days prior to the Event Date. All payments made prior to the termination date are non-refundable.
1) How involved do you want to be in your design process?
2) Do you want to DIY elements of your wedding or would you rather just show up and enjoy?
3) Is your venue a “blank slate”?
4) Do you want lounges?
5) Are you only looking for a few touches?
We are happy to go through the details of all wedding design options before you make a decision! Most importantly you want to choose one that is suitable for your budget, preferences and taste – and will make you the most excited!
DELIVERY + ADDITIONAL SERVICES
The hourly rate starts at $45/hour for a decor assistant.
Stat holidays and late nights could affect this pricing.