ASSISTANT WAREHOUSE
MANAGER & DRIVER

Position: Assistant Warehouse Manager & Driver

Rate of Pay: The hourly rate of pay will be $25.00 per hour. You will be paid bi-weekly

Work Schedule: FULL-TIME. Mandatory Work days: Sunday, Monday, Thursday & Friday. However, must be available on weekdays, weekends, split shifts and late, late nights. Flexibility is key!

Overview:

Your position as an Assistant Warehouse Manager will be working alongside with the Assistant Operations Manager and Warehouse & Operations Manager to ensure smooth operations for orders, deliveries and staffing needs. 

You’ll also be covering the Warehouse tasks fully while the Warehouse & Operations Manager is on maternity leave from August 15 – November 15, 2019 . 

Your role will be to organize and maintain the warehouse, reviewing orders upon leaving the warehouse and upon arriving back. Maintain warehouse inventory & upkeeping, damages, as well as loading trucks, deliveries and retrievals. In addition to communicate with the team to ensure smooth processes and happy clients, as well as other assigned tasks.

The Duties Required:

  • Being Second in Command for warehouse management.
  • Providing excellent customer service with a positive, kind and helpful demeanor. 
  • Safely delivering to various venues across Vancouver and the Lower Mainland.
  • Handling customer concerns and communicating with the Bespoke team.
  • Taking directions from a lead designer/ manager on site/ client on site.
  • Carefully unload and load decor items in the truck when setting up/ tearing down.
  • Communicate with the Lead Designer Team, Warehouse Team, Office Team to ensure smooth processes and happy clients.
  • Knowledge in preparing and packing orders then strategically packing them onto the trucks.
  • Managing the Bespoke Inventory complete status (where it is placed, if it is damaged, tracking it if it is missing)
  • Quality checking all inventory before it goes out & finding solutions if damaged/ dirty
  • Knowledgeable with Damage procedures (white board, Asana, RW, informing team)
  • Reviewing all orders regarding delivery/ retrieval times and reviewing all items on the pull ticket before going out making sure it’s tagged and packed well.
  • Reviewing all orders and making sure the pull tickets are complete this includes the proper tools (ex. Ladders, toolboxes, cinder blocks/ sandbags, extension cords, recycling kits, dollys, drills, spare bulb kits etc.)
  • Reviewing all orders when retrieving, making sure all the items are retrieved and packed well. 
  • Inform team if inventory is missing supplies/ short supplies ex. candles, missing tools, tape, bulbs etc.), purchase supplies and arrange to deliver/ pick up supplies
  • Making sure the truck is well maintained, clean & tidy (oil changes, tire changes, engine maintenance etc.)
  • Making sure the warehouse is clean and organized (such as leaks, pests, lights, and any damages, but also sweeping)
  • Cleaning and organizing large inventory items and placing them back where they belong in the warehouse.
  • Training any new hires on delivery/ truck expectations and warehouse expectations.
  • Completing tasks as required and additional projects as assigned.

The Must-Have Qualifications:

  • MANDATORY Valid CANADIAN class 5 driver’s license (no special licence required for our size of truck) 
  • MANDATORY must display good driving habits
  • MANDATORY Forklift Operators Certification
  • Occupational First Aid Certification
  • WHIMIS Certification
  • Occupational Health and Safety Certification
  • Must have a clean driving record 
  • Can drive up to a 26’ Truck
  • Team player, positive attitude and excellent problem solving abilities
  • Interact at a high level of professionalism with clients and colleagues to build and maintain positive, supportive and respectful relationships
  • Basic knowledge of tools and minor furniture repair
  • Self starter and strong attention to detail
  • Computer skills
  • Legendary customer service skills
  • Extremely punctual
  • Must be organized and flexible
  • Ability to self start and work independently
  • Ability to work well under pressure
  • Thoughtful and resourceful in stressful situations 
  • Ability to safely lift delicate and heavy furniture,  at least 50 pounds (#muscles)
  • Willing to learn and adapt in a fast paced environment, especially to last minute changes and capable of creating solutions. (Problem Solver!!)

THE EXTRA DETAILS:

You must have a reliable source of transportation to travel between Hope & Whistler

You must be available to work weekends & late nights

Experience in the events industry is an asset (but a love for hustle is a must)

Please Note: This is a labor intensive position, so you must be physically able to work on your feet while lifting heavy objects for an 8 hour period, sometimes more if needed.

How to apply:

Say hey! Please send an email to our warehouse manager, Kizzie via kizzie@bespokedecor.ca to introduce yourself, send over a resume and any details you think we should know. 

No phone calls or drop-ins please. 

Only shortlisted candidates will be called.